Kirschenbaum Consulting offers review services to airports and airport authorities. We carry out comprehensive on-the-ground review that provide our customers with a clear and complete situation report showing their overall readiness for non-routine situations and emergencies.
This includes the KC Security Index which allows senior security managers to gauge the level of overall and specific security and safety levels.
The extensive review is carried out by a team of experts specializing in behavioural studies and crisis management,
and is based on an innovative methodology developed by KC.
The in-depth review aims to obtain descriptions and data on how emergencies and security threats are actually handled. The results are subsequently compared with existing procedures.
The qualitative and quantitative data are gathered through cost-effective means by applying a validated advanced scientific methodology. This methodology includes combinations of ethnographic observations, interviews, questionnaire-based surveys and panel discussions. The review encompasses employees in general
and security and safety personnel in particular.
Once the review is complete, a full report is submitted, reflecting the current situation
and recommendations for improvement.
Airport Security Training
Kirschenbaum Consulting has developed a unique training package for airport staff aimed at making airports safer,
more secure and economically efficient.
Our training packages are based on how people make security decisions in the face of reality during normal routine
and during crisis situations.
The specifically tailored training program substantially improves the level of skill for all human resources within the airport by preparing them for sensitive decision-making.
The major aim of the training package is to increase efficiency of air transportation by decreasing false alarms,
as well as to improve security and coordination in cases of an emergency or security threat.
KC’s innovative approach has been widely praised for its breakthrough advances in real-world crisis handling.
It has managed to reduce some well-known effects of stress and time pressure on human behavior and can be readily applied across cultural and organizational boundaries.
Security Performance Monitoring
Kirschenbaum Consulting places emphasis on providing senior managers with analytical tools that allow them
to constantly monitor and be updated on the level of security performance in their organizations.
Awareness of performance is vital as a trigger to initiate improvements and avoid security breakdowns.
To this end, KC has initiated and embedded into its security methodology a set of built-in mechanisms to monitor changes in the levels of security.
KC’s innovative “monitoring” index is sensitive to a wide range of security issues including rule compliance, performance, false alarms, throughput of passengers, among others, and is composed of factors that are easily measurable
and translated into operating costs.
These monitoring features provide stakeholders with the ability to track levels of security over specific time periods thereby providing them with the ability to re-evaluate security strategy and introduce changes through cost-effective intervention techniques.