KC’s major expertise is in dealing effectively with the impact of the human factor in organizations with high security risks in general and airports
in particular. Our major aim is to ensure that our customers are fully prepared and well trained to deal with non-routine situations in order to increase security, reduce false alarms and improve profitability
KC offers evidence-based consulting, meaning that all our services are based on experience and scientific research gathered from a wide range of airports all over the world. We wish to improve the way in which airports learn from experience, regularly revising and updating their safety and security skills and procedures.
We help our clients:
- Significantly improve passenger experience
- Adopt a service-oriented approach
- Expand operational efficiency
- Increase passenger flow
- Improve security worker training
- Improve recruitment of new personnel
- Improve ability to predict security threats
- Practice situational awareness
- Comply with regulations
- Achieve fast return of investment
KC is comprised of a team of highly qualified professionals and researchers in the field of security-related human factors, led by Professor Alan (Avi) Kirschenbaum, a world-renowned expert in the area of disaster and crisis management with more than 30 years of research and consulting experience.
Among other achievements, Prof. Kirschenbaum was the initiator and coordinator of the EU-funded BEMOSA Project, a Europe-wide research project which developed a behavior model that describes how people make security decisions in the face of reality during normal routine and during crises.