Kirschenbaum Consulting has developed cutting edge applicable solutions for improving airport security by strengthening human resource capabilities.
We embrace a holistic view of the airport as a large and complex organization, encompassing a number of formal organizations under one roof, including representatives of many airlines, service providers, tax-free shops and the airport authority itself. While formally these organizations are not all related to each other, they interact with each other, both
in routine situations and in crisis situations.
We believe that not enough attention is paid to the human factors as: ultimately, airport security is provided by humans. Individuals operate airport security technology and interpret their results. Therefore, some questions need to be asked.
How can the human factor be better integrated into the design of airport security? How can technology be better integrated with human operators? How can the capabilities of the human operators be better matched with the requirements of effective and efficient airport security, while minimizing human limitations, and conversely, how can airports recruit and maintain human operators with the required capabilities for effective and efficient airport security?
KC has a well-known track record of applying evidence obtained through highly sophisticated methodologies for appropriate and financially advantageous solutions to these and other questions.